In this dissertation I would like to guide the reader to the research on dialogue but more precisely the research I have conducted during my career since my PhD thesis. Starting from modular architectures with machine learning/deep learning and reinforcement learning to end-to-end deep neural networks. Besides my work as research associate, I also present the work I have supervised in the last years. I review briefly the state of the art and highlight the open research problems on conversational agents. Afterwards, I present my contribution to Task-Oriented Dialogues (TOD), both as research associate and as the industrial supervisor of CIFRE theses. I discuss conversational QA. Particularly, I present the work of two PhD candidates Thibault Cordier and Sebastien Montella; as well as the work of the young researcher Quentin Brabant. Finally, I present the scientific project, where I discuss about Large Language Models (LLMs) for Task-Oriented Dialogue and Multimodal Task-Oriented Dialogue.

This paper presents two ways of dealing with scarce data in semantic decoding using N-Best speech recognition hypotheses. First, we learn features by using a deep learning architecture in which the weights for the unknown and known categories are jointly optimised. Second, an unsupervised method is used for further tuning the weights. Sharing weights injects prior knowledge to unknown categories. The unsupervised tuning (i.e. the risk minimisation) improves the F-Measure when recognising nearly zero-shot data on the DSTC3 corpus. This unsupervised method can be applied subject to two assumptions: the rank of the class marginal is assumed to be known and the class-conditional scores of the classifier are assumed to follow a Gaussian distribution.